Terms and Conditions
Requesting the services which Ahead of Style Hair Artistry provides is acknowledging and accepting these terms and conditions.
BOOKINGS AND CONFIRMATION-
To secure you wedding booking a deposit is required, until payment is received your booking is not confirmed.
This deposit is non-refundable and is subtracted off your final balance.
You will receive a receipt on payment.
The balance for your booking is to be paid via bank transfer 1 week prior or in cash on the day. Sorry no eftpos available.
Quotes do not include unknown additional costs that are not presented at the time of original quote for example, hair extensions, accessories, hair donuts, padding etc. This also includes parking fees if no free parking is available.
Prices quoted are valid for 30 days.
A travel fee applies to locations over 40kms away from Lakelands, Please include your prep location in the enquiry form and we can give you a quote on request.
In some cases overnight accommodation may be required, accommodation is to be agreed upon by both Chanae and the client and the fee for the stay is to be paid by the client.
There is a 15% surcharge for public holidays.
If an unforeseen situation arises and Chanae has no option but to cancel your booking, all money paid (excluding the trial payment) will be refunded.
CHANGES AND CANCELLATIONS-
If you wish to cancel your booking 2 weeks notice must be given.
For weddings, the booking deposit is non-refundable and non-transferable if a booking is cancelled without 1 month notice.
If you need to reschedule your booking, although every effort will be made to accommodate you, I cannot guarantee that your chosen time will be available.
DISCLOSURES AND LIABILITIES-
It is your responsibility to disclose any and all medical conditions including but not limited to scalp conditions, open wounds or allergies that you or anyone who is requiring my services, are experiencing.
If failing to disclose information in regards to medical or other conditions result in personal injury or death, you acknowledge we are not liable for any claims, loss, cost or further action that may arise.
Chanae reserves the right to refuse to work on someone who has a serious illness or condition which may be contagious.
You are entitled to a refund or resupply, if there is a fault or failure with the service that I supply.
If the longevity of the hairstyle is affected by the elements this is not a fault and should have been considered prior by the client.
Any personal information given will remain confidential and not be disclosed to a third party. Unless a replacement hairstylist was necessary.
In the unlikely event that Chanae falls ill or is unable to attend or complete your booking every effort will be made to find a replacement stylist, they will receive extensive information in regards to your booking and your desired result. If I am unable to find a replacement stylist, 100% of your money paid will be refunded. (Not including trial payment)
Photos taken by Chanae are the property of Chanae and unless stated, may be used for marketing purposes.
Refer to this page for most current Terms and Conditions.
Refer to the Prices page for most current Prices.
If you have any questions in regards to these terms and conditions please don't hesitate to contact Chanae.
The materials displayed on this website, including but not limited to editorial material, information, photographs, illustrations, artwork, logos, names are protected by copyright and other intellectual laws and cannot be used without prior consent.